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Marketing Automation: Is AI Capable of Replacing Call Center Operations?
#Marketing #Automation #A.I #Call #Center #Work
Our Team at Channel Automation did a dive into comparable tasks that call center agents and AI bots are programmed to do.
In this video we break down what can be accomplished by AI & Marketing Automation, and what still needs to have a human touch.
Watch our video to see:
– Ai & Customer Outreach (0:26)
– Follow-up & scheduling appointments (2:08)
– Text Messaging appointments (3:16)
– Problems with the “Set & Forget” Mentality (3:41)
– Conclusion on Automation & Call Center (4:15)
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