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AI vs. Call Centers: Are Robots Set to Take Over Customer Service Roles?
#Call #Centers #Robots #Replace #Customer #Service #Jobs
When you think of the most popular remote job, you might picture project managers or computer engineers.
But the truth is, it’s call center reps—20% of all remote jobs. With advancements like GPT-4’s real-time audio API, AI is changing the game. In this video, we break down the cost, benefits, and potential impacts of AI on the call center industry and other sectors.
From job losses to new opportunities, this tech revolution is coming fast. What’s next for remote work? Let’s discuss.
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